Walkup Music — Support

Walk-up songs for a youth baseball lineup.

Questions, bugs, or requests: walkupmusicapp3@gmail.com. Please say which iPhone and iOS version you are on — it usually explains the problem straight away.

Getting started

A song will not play

Most often one of these:

Songs go quiet at the field

Ballfields often have poor signal. For anything you truly cannot risk, import the audio file instead of using Apple Music — files stored in the app need no connection at all. Apple Music tracks work offline too, but only once they have been downloaded in the Apple Music app.

Choosing a song from a playlist

Tap PICK SONG then APPLE MUSIC. The picker opens on your playlists; tap one to see its songs. SEARCH ALL searches your whole library by song or artist instead. If a song you just added in Apple Music is missing, tap ↻ REFRESH.

Running more than one team

Open Settings (the gear, top right) and use + ADD TEAM. Each team keeps its own lineup, name and colours. Once you have more than one, tabs appear under the team name for switching between them.

Sharing a lineup

Tap Share and choose how to send the team:

Names, numbers, timings and colours transfer. Songs are matched to the same song in the other coach's own Apple Music library. Any that aren't there, and audio files you imported yourself, need picking on their phone. Sending the same team again updates their copy instead of adding a duplicate.

Your data

Everything stays on your phone. There are no accounts and nothing is uploaded. Deleting the app removes your lineups and any audio you imported, so share the lineup to yourself first if you want a copy. See the privacy policy for detail.